Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
COMPANY POLICY TERMS AND CONDITIONS
Obadiah's uses UPS, FedEx, DHL and US Mail. Different products ship via different carriers. Chimney pipe orders may have to ship truck and therefor may incur additional fees. Check product description for shipping time. Not all orders ship the same day.
Free shipping applies to orders $100 and over. Chimney pipe orders are not eligible for free shipping. We use UPS or FedEx ground for free shipping orders. Delivery time is usually about 7 business days. We do not offer free shipping to Canada, Alaska or Hawaii.
A cancellation fee of 2.5% will be added to any order canceled after a credit card has been processed. An order cannot be cancelled once it has been shipped. (See return policy) If we are unable to deliver a product within a 30 day period (cook stoves are excluded), then no cancellation fee will be applied should the customer cancel the order. If you are notified that the lead time is more than 30 days, then the cancellation fee will apply if you choose to cancel before shipment.
You may return most parts to us within 30 days as long as they are in the original packaging. Special order Lennox parts and circuit boards are not returnable. Please be sure you need the part before ordering. Please contact us for a RMA number. Returns will NOT be processed without a RMA number. You are responsible for the shipping fee to return the merchandise to us. When shipping the merchandise back to us you must use a carrier with a with a tracking number. Please keep your receipt and tracking number until you receive your credit. You will not receive your credit until the part has been received and tested to confirm that it is still in working order.
A 20% restocking fee will be charged on all orders that are returned.
If you receive a defective product please contact us within 5 business days of receiving the product. We will provide return instructions.
Most electronic parts come with a 30 day warranty. Mechanical parts such as blowers and augers have a 1 year warranty. Due to the sensitive nature of ignitors they do not carry any warranty. If a warranty issue should arise please contact us for instructions.
All installation and operation must follow Federal, Provincial, State and local codes. Installation should be done by qualified personnel and conform to national and local building, electrical and heating codes. Neither the Manufacturer nor the Seller are Liable for damages to personnel or property for misuse, improper installation of equipment or for knowing local installation codes. The purchaser of the products on this invoice, or the homeowner assumes all responsibility for this.
Obadiah's will post backorder information on our website as it becomes available from our suppliers. If a product becomes backordered before a customer's order can be filled, the customer will be notified by e-mail or telephone as to the status and given the option to wait for order fulfillment, or to cancel their order with a full refund.
There will be customs fees (broker fees) on top of the UPS or Fedex shipping fees. Customs can be almost 50% of your order total. You will be responsible for all fees before the product is delivered.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Obadiah's Woodstoves & Alternative Energy LLC. The collective work includes works that are licensed to Obadiah's Woodstoves & Alternative Energy LLC. Copyright 2008, Obadiah's Woodstoves & Alternative Energy LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Obadiah's Woodstoves & Alternative Energy LLC or purchasing Obadiah's Woodstoves & Alternative Energy LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Obadiah's Woodstoves & Alternative Energy LLC or to purchase Obadiah's Woodstoves & Alternative Energy LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Obadiah's Woodstoves & Alternative Energy LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Obadiah's Woodstoves & Alternative Energy LLC used in the site are trademarks or registered trademarks of Obadiah's Woodstoves & Alternative Energy LLC
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Obadiah's Woodstoves & Alternative Energy LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Obadiah's Woodstoves & Alternative Energy LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Obadiah's Woodstoves & Alternative Energy LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Obadiah's Woodstoves & Alternative Energy LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Obadiah's Woodstoves & Alternative Energy LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Obadiah's Woodstoves & Alternative Energy LLC product is mistakenly listed at an incorrect price, Obadiah's Woodstoves & Alternative Energy LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Obadiah's Woodstoves & Alternative Energy LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Obadiah's Woodstoves & Alternative Energy LLC shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Obadiah's Woodstoves & Alternative Energy LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Obadiah's Woodstoves & Alternative Energy LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Obadiah's Woodstoves & Alternative Energy LLC.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Obadiah's Woodstoves & Alternative Energy LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Obadiah's Woodstoves & Alternative Energy LLC products) must be commenced within one (1) year after the claim or cause of action arises. Obadiah's Woodstoves & Alternative Energy LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Obadiah's Woodstoves & Alternative Energy LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Obadiah's Woodstoves & Alternative Energy LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Obadiah's Woodstoves & Alternative Energy LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Obadiah's Woodstoves & Alternative Energy LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Obadiah's Woodstoves & Alternative Energy LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Obadiah's Woodstoves & Alternative Energy LLC in its sole discretion.
You agree to indemnify, defend, and hold harmless Obadiah's Woodstoves & Alternative Energy LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Obadiah's Woodstoves & Alternative Energy LLC may link to sites operated by third parties. However, even if the third party is affiliated with Obadiah's Woodstoves & Alternative Energy LLC, Obadiah's Woodstoves & Alternative Energy LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Obadiah's Woodstoves & Alternative Energy LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Obadiah's Woodstoves & Alternative Energy LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).